Joan walsh

United Kingdom

Review about UGOAGOGO
Fitness tracker fell out of rubber armband it was sold with. First time thought it was possibly just not in right, second time it definitely was and unfortunately it was lost. No responsibility taken and told we hadn't put it in right, then when said it had happened before was told it was our fault as should have Xinysctex them then! Not very polite customer service and product had been worn for a free days only - complete waste of money for a disappointing birthday present
Reply from UGOAGOGO
Hello there Joan, We are very sorry for your experience last year, You have openly admitted to losing the item, and left us a negative review when we wouldn't give you a replacement. Our former customer care person is not with us anymore.