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Hadiyas Essence Reviews

Hadiyas Essence
5.0
Average
from 0 to 10
33 reviews on Trustmeter


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Consumer Complaints and Reviews

21st Oct 2018
I ordered a hamper after seeing great reviews on Instagram, I messaged the number with my query. Her initial responses were friendly, she knew what she was talking about. Once i ordered a couple of months went by so i messaged her for an update. She didn't reply so i messaged again, she sent me a royal mail tracking number, i checked it online to see it said invalid number. I asked her again and she claimed it was already delivered and to check at the post office if not, however I own the local post office therefore i know it wasn't delivered. When i spoke to her again she said she will check. Again another month went by and i messaged again asking for an update or i request a refund. She said she will process a refund but then started telling me all these things like she will have to fill out a P#### form etc and she can't do that until this information comes back. Which i know is ridiculous and makes no sense, considering i also run a business and if i transferred you the money you could also just transfer it back. I sent her a message saying i am really appalled with this customer service, i am asking where my goods are that i have paid for are and she isn't even responding to which she sent me whatsapp voice notes that were really rude. In the end i did some research, found out her business address, i then wrote to her saying she must refund my money as my goods weren't received in the time stated as a customer, and i have evidence of all messages and her address so she needs to issue me a refund or i will take it further. Within a week i received a hamper of products to my post office in which i checked the tracking info on the label saying it was posted 2 days beforehand...clearly showing she was lying the whole time!! I don't think she is a scammer as some people are receiving products and i am sure her products work. However she really needs to work on her communication skills if she is going to run a business and be honest with customers if she is having problems with deliveries etc. At least then it is up to the customer whether they are willing to wait weeks/months or not.
3rd Oct 2018
It has been 8 months and no products and no refund! Absolute vile woman.. ive never had to deal with someone like her before. Puts us muslims to shame
16th Sep 2018
She is too rude!! When i ask her when my order will come she gets too personal and brings religion into it! Ughhh soo unprofessional!! P.s. i still havent recieved my order and it has been 3 months!!!!
9th Sep 2018
The amount of stress this lady caused... gosh!!! Never ever will i buy from her again. Shr doesnt deserve to have a buisness. She takes advantage of people and their kindness and patience. Doesnt answer calls and gives fake tracking numbers. Absolutely disgusting!!
5th Sep 2018
Iv preciously brought products from her, one was damaged and the other was gone off!!! She took 2 months to deliver!! And I WAS LUCKY to even receive that time. My sis never received her order, she only received a FAKE postal tracking number
3rd Sep 2018
I wouldnt order from her again. She delivered my items 8 months later. Some of the items were wrong plys smelt off. They werent even sealed or had any ingredients on the packaging...wth? What a waste of money and waste of energy. Plus shes so rude and abusive.. kept making excuses.
29th Dec 2017
I love the products they are amazing i had severe acne and now my skin is so fresh and clean
26th Nov 2017
Spent £80 on a hamper which was rubbish! Took ages to get my products. Had to hear her lies. Kept on lying like I was in the wrong. A few months down the line the so called silk cream has lumps in it and I can't even use it anymore. Please if you love your money don't waste it on her products. She's a fraud!
21st Nov 2017
She is Very professional and has already helped me without even ordering yet so I'm not down with these lies!! She is great
21st Nov 2017
The silk cream is amazing and it has been my best purchase so far
21st Nov 2017
I just want to address she is not a scammer she has one 2 one facials consultations so I'm Just so confused with all the rubbish have business downfalls to scamming are two different levels so stop being such horrible ***** and deal with your issue with the business so many people use HNE all day long stop focusing on the negative comments I can genuinely say they are worth the wait
21st Nov 2017
I live round the corner from the business and it's sad to see such vile jealous woman she is not a scammer so get off your backsides and actually get in touch with her rather then ranting ***** on here
21st Nov 2017
This woman has actually caused me emotional and mental stress over the past year! I will never forgive her for stealing my hard earned money. I hope she knows what it feels like to be cheated by a liar and a thieving scammer one day.
21st Nov 2017
This woman is the worst piece of trash. She chats aload of ***** and nothing she speaks is the truth. She has no ethics but shes quick to turn on people and use religion against them. She hasnt given me my products and has clearly said she wont be sending anything out until another 6 months?! And i have to bear with het and be patient.. wtf?! I told her im not going to wait and i want a refund. She said no way! Where is the justice in that? Never ever ever order from this disgusting human being
21st Nov 2017
I ordered £80 worth products. It has been 7 months i still havent recieved. When i call she cuts my calls. Then she sends me threatening voice messages on watsapp. Ease everyone stay away from her. She doesnt even refund me and makes excuses about royal mail being the problem. Reading all the negative comments here just shows im not the only one. She scams people and uses it for her self gain. Disgusting!!!
25th Oct 2017
Please please never order from here unless u want to be deceived of your money and strung along till months on end. If you have delivery issues u shouldn't even be running a business! Makes sense from comments below.. She is rude and continuously lies. If she can steal money from her family then who r we to her? Never order from here!!!!
23rd Oct 2017
Yep! That's what she is. Soon everyone will see her for what she is. Steals everyone's money and doesn't deliver goods. Doesn't anyone wonder y she doesn't use PayPal. It's coz she's a liar! Never order from her as she is a lying scheming woman. No wonder her family can't stand her coz she deceives everyone. She steals her children's money and uses it on her dead end business. Keep away from this woman!!
23rd Oct 2017
Worst co mpany ever! Woman is a liar and continuously deceives people. Takes everyone'smoney and doesn't deliver goods. Uses her lifestyle as an excuse but if she's so busy shouldn't even take people's money. Needs to sort her life out
18th Oct 2017
Collected my purchase love the products not pleased with communication
18th Oct 2017
I collected my order as she quite bluntly said she can't deliver I collected my purchase and the results are amazing but need to improve customer service not prompt enough
18th Oct 2017
I have had issues with delivery before so I went to a stall that she held in west London and personally spoke with her she does stand her ground so quite dominating but it is a genuine company which needs more staff. I can't fault her knowledge and qualifications as she was so on point but the company needs direction never the less the products are worth every penny
18th Oct 2017
I would highly advice people who want the company products to collect from them they are struggling with delivering for some reason I collected my order so I am a happy bunny
29th Sep 2017
This woman is a scammer. Beware everyone!! She uses religion as a means if justificstion but at the same time keeps everyones money! She will not post u your products! She will then blame you and make out u r not being pariebt enough. I dont know how shes living her life knowing she conned so many innocent people
20th Sep 2017
Do not order from her unless u want to be scammed and decieved. She actually makes fake profiles and writes positive comments to herself to make her seem that she has a positive rating. I have ordered from her 8 months ago and ive not recieved my products. She blames on royal mail then provides a fake tracking number. Then she blocks u. She is a disgrace and an insult to all the people out there who actually want to make a go of things. Do not order from her!!
22nd Aug 2017
I have been ordering since 2013 and there has been times were items have been late but I have always received what I purchased and I am extremely amazed as to how good the products are they are magic and I don't mind the wait don't let the haters bring you down your amazing
12th Aug 2017
I ordered well over two months ago and still have not received my products having transferred a lot of money to the account details that were provided - this woman has made up countless excuses every time I asked her to provide proof of delivery and changed her story each time I asked - continuing to blame Royal Mail when everyone knows Royal Mail is an extremely reliable service. She is also extremely rude and became agitated each time I asked her. Shocking customer service - I've never encountered anything quite like it. This woman is certainly running this business where she scams select people and unfortunately I've been one of those. I would not recommend ordering from here unless you want your money stolen. The non-refundable policy is also ridiculous because that normally stands if you've received the product and changed your mind - not when you've paid for your items and nothing has been delivered to you
9th Aug 2017
I have been reading some disgusting reviews below I have been purchasing for years and this ***** really makes my blood boil everyone wants her products you haters give her a chance to fulfil them she always replies and keeps me updated and that's what counts
9th Aug 2017
The products are amazing they do need to expand and build there brand for prompt service never the less amazing products
9th Aug 2017
I starting collecting my orders as delivery was to long but they are good
9th Aug 2017
I did have to wait a long time for the products But it was worth the wait
7th Aug 2017
I placed a order but was not given a correct tracking code. She blamed Royal Mail. Then i get the order and its not correct. Im told i can keep the item as a good will gesture and ill be sent the correct item. This was back in March and we are now in Auvust. She is just so rude!!! Sick of chasing her
28th Jul 2017
Bought £80 worth of stuff, been over 2 months no product. Refuses to give me a refund and is very abusive everytime i contact her. This company is a con.
13th Apr 2017
Waited for over nine weeks never received my order.. when contacted I've been told that I'm being inpatient and rude. Blamed Royal Mail that they lost it but couldn't provide me with a tracking number or any proof of postage always made up s***. When I demanded my money back I got told that I can't have a refund it's not their policy but she say they are a global brand. I feel sorry for anybody who orders outside of UK.. Be where it's a moneymaking scheme!!! DON'T DO WHAT I DID!!!!!!! She said that if I don't pay today I want received my product for at least eight weeks so I said how should I pay she gave me her bank details I've said can I pay through PayPal she said no and without thinking I've put the money into her account so don't do what I did you'll lose your money. I've paid over £150 I hope this review helps and be careful of these SCAMMERS!!!!
 Rude, unprofessional, SCAMMERS!!  Rude, unprofessional, SCAMMERS!!

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Hadiyas Essence

100% natural handmade cosmetics for all skin types.

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Contact information

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Call us on

07932 222 212

Country

United Kingdom

Categories

Hadiyas Essence is ranked 34 out of 52 in the category

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