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PowderWood Resort Lodging Reviews

Name: PowderWood Resort Lodging
Address: 1794 Olympic Pkwy #200, Park City, UT 84060, Utah, UT 84060
Telephone: 1-888-667-2775

2.0

Terrible

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1 review on Trustmeter

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Consumer Complaints and Reviews

21st May 2017

Darlene Kilpatrick

2 reviews

Powderwood running a scam!

Hotels.com advertised a rate of $89 per night. I booked the room and then saw a total of 242.90. Apparently there was about $150 in taxes and fees. I contacted Hotels.com within 15 minutes (21 May 2017)to dispute this and cancel the reservation. They said those taxes were disclosed, I never saw them prior to booking and now the hotel is going to charge a $48.58 (20%) cancellation fee, which I will dispute with my credit card company. Any taxes and fees should be clearly outlined and disclosed by Hotels.com prior to booking. This type of advertising approaches false advertisement when excessive taxes and fees are not clearly displayed. the cancellation fee was disclosed clearly by Hotels.com, not the taxes and fees.