This is the worst customer service I have EVER experienced. I purchased and item that I found for cheaper on other sites SPECIFICALLY because they offered expedited shipping and I needed this strapless bra to go under my wedding dress. I have a fairly large chest and after searching for and finding the perfect piece, I ordered it. I paid for 2-4 day shipping. I ordered on Monday at 9:36am. 2-4 business days should have it arriving between Wednesday and Friday 8pm at latest. Tracking info linked in the confirmation email also said this. Friday at 8:01 I start panicking. I email customer service and get no reply, because of course, it the weekend and Brayola only cares about their customers 5 days of the week during freaking banking hours. I hold onto the hope that maybe the item will deliver in the morning because it's already late, right? Nope. I have to duct tape my bare breasts to keep them up under my wedding dress. It was a humiliating experience, ruined the photos I had planned to take of putting on my wedding dress, and my new husband had to help me remove it. Maybe if they had let me know the package was delayed I would have had time to find something else.When Brayola finally DID email me back, they told me it had delivered Saturday around 3pm (2 hrs after my wedding) and that they "hoped I loved it". Called customer service today because that's what every bride wants to do on her honeymoon. After arguing on the phone for a while, they finally offered to refund the expedited shipping and the item if i returned it and PAID FOR THE SHIPPING??? Seriously, what the ***** is wrong with you people? You ruined my wedding experience and you want me to pay for YOUR mistake! And to the lady I spoke with on the phone, I WORK in the shipping/freight department for a multi million dollar company. I know how shipping and business days work. I do NOT appreciate being talked down to and belittled. Seriously do NOT count on this company for expedited items. You can find them cheaper on other sites anyway.