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Cox Communications Reviews

Cox Communications
6.0
Average
from 0 to 10
4 reviews on Trustmeter


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Consumer Complaints and Reviews

24th Jun 2017
Inferior equipment. Over priced for the poor service. Bad attitude from corporate. Tricky rip off plans. Hidden Costs. The worst and very frustrating company to deal With.
17th Apr 2017
Hi, It's a big Jokes in my Life ja April April not good Month hehehe someone is Using my Account and I make Reviews and i Found really its True person use my Certificates. It's OM when they Happy small Happiness is paying Back ***** Knows all Love Edith
17th Apr 2017
I have so many, many complaints. Cox REFUSES to give the most basic training to their employees. How many companies' employees will NEVER give their name or ID number upon being asked politely over the phone? Upon being asked over and over and over and over again? Why when asked the very simplest of questions such as "What is your toll free 24/7 technical support contact number?" do Cox employees always give you an answer that has absolutely nothing to do with the simple question you have asked? Why would you ever want to talk further to someone who is 100% incapable of listening? WHY do you have to ask dozens of times before you can talk to their supervisor or manager? WHY must they waste 1/2 hour of your time trying to verify that you are a customer AFTER you tell them your very simple question (needing a 24/7 tech support number for someone else not capable of calling) and NOT be able to write down your 4 number address correctly, NOT be able to listen or verify the correct spelling of your street name which is actually very easy, NOT be able to listen to verify the correct spelling of your 1st name, NOT be able to correctly look up your cell phone number to verify that you are a customer? If they could have done the last correctly you would NOT have to waste so much time giving all of the other info repeatedly as the customer service agents they hire can't understand the most basic, simple English. Worse this whole incident arose as Cox was doing technical work in the field so everyone was having connectivity issues. COX DETESTS its customers. Otherwise they would have sent everyone who might be having connectivity issues due to their technical work a warning or information email. Did they even try to make contact with their customers? Of course not. Cox HATES their customers. Despite being told repeatedly to stop harassing me I have been constantly bothered at all hours of the day and evening by Cox salespeople banging loudly on my front door. I had to disconnect the door bell (not good as there have been emergencies) as I was tired of being woken up over and over and over again by Cox salespeople when I was way, way, way too sick to answer the door. Of course no matter how seriously ill one is you never know if it's a neighbor with a medical emergency needing assistance. ALWAYS it was Cox salespeople littering the condo complex with literature no one wants. Cox has a monopoly. Wish they would go out-of-business as I have complained REPEATEDLY about these exact same issues to the Exec Assist to the top level executive office. Think anything was ever, ever done to correct any of the problems?? LOL. As I said COX HATES its customers.
16th Apr 2017
This is my first time ordering anything from Rival Mexican Grill shrimp nacho was so delicious I was Skeptical with the reviews and I'm glad I did order You'll not be disappointed with this restaurant

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Cox Communications

Cox provides high speed Internet, streaming TV - both live and on-demand, home telephone, and smart home security solutions for its residential customers. Get access to digital life with Cox.

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Contact information

Visit website

Write to

[email protected]

Call us on

1-800-234-3993

We live here

6205-B Peachtree Dunwoody Road NE Atlanta, GA 30328, Atlanta, GA, 30328

Country

United States

Categories

Cox Communications is ranked 10 out of 19 in the category

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