Been attempting to reach this company for a couple of weeks. They do not appear to answer calls!!!! FINALLY managed to get through to them after a 25 minute wait!! Attempting to rearrange a delivery but so far no luck, they HAVE NOT got back to me.

We had a washing machine delivered on the 18th February and could not fault the service, the couple HEYV220 were extremely friendly and polite, we received a text message with a time slot and they rang to tell us when they were half an hour away absolute brilliant service.

Crew number LDSV186-Z The delivery i had was very efficient, perfect, really nice people who put the item where i needed it. Very friendly anadromous were wearing masks to protect myself. One of the best delivery team I have had in a long time

Lovely guys, polite friendly cheerful reliable and professional. Crew no Ldsv271H Pete and James Also crew no LDSv2HN Pete and kieron.

Hayleigh & Leigh (crew no: SKV500J) delivered my mums new washer dryer (no installation). What an absolute joy this crew was. The cheeriness and politeness of them was such a delight and we could do with more like them. Absolutely fantastic!

Chris Tom Avv 407 delivered and fitted my washing machine this morning stuck to Covid rules fitted and cleaned floor and checked it worked. Very very professional and polite thank you

Arrived within time slot, called first to let me know they were 5 mins away. The crew BKV23 were so polite and efficient, removing my old washing machine and installing the new and testing it. They even wiped the floor! Very happy indeed! Thank you

Excellent service, really pleased, had a phone call ten mins before they arrived , it was a really horrible rainy damp morning but both drivers mark and Craig (bdv 58) were in good spirits they removed our old washing machine and delivered our new one , great service !!

Crew COV V129. Very polite and friendly delivery guys. They rang me in advance and delivered my item carefully.

Had a delivery of my fridge freezer on the 23rd October by crew number LDSV218N The two lads Jamie and Pete were very professional and courteous.

The two men crew number AVV450 Rob and Alex were very curteous and professional when fixing the machine. The found the fault pretty quickly and advised me of what it was and then fixed it. I can now use my machine which was only fitted last Wednesday by AO Thankyou so much Rob and Alex.

Two great guys very corteous and professional, fixed the problem of a poorly fitted inlet waterpipe.

On Monday 12th October I had a washing machine delivered via your crewTLV8. They were professional, extremely helpful, kept me informed via telephone regarding my delivery. They adhered to all ongo7ng Covid rules but still maintained a friendly approach Thank you

Had my new cooker delivered this morning. Great pair of guys. A damp raining morning but no complaints from these guys. Cooker unloaded, shipped into the kitchen, the old cooker loaded and all this in less than 15 mins. Excellent service.

I was delighted with the up to date texts and final phone call. A very efficient service

Was very impressed with the service we received yesterday 5th Oct we were kept in touch with the crew no was covv78 thank you

Delivery drivers Ollie and Justin - crew number Avv412A kept me updated on their journey when there was a delay. They were friendly and helpful when they arrived.

Ordered an oven 27th Oct. 2020. For Powick area Delivery today as promised , tracking app was great. Mike and Ethan very very helpful and pleasant. Could not fault would use again

Sean&Tyron were friendly and helpful, installing my new washing machine x

HEYV 210 the most helpful delivery men I have ever met

Delivered by two very pleasant helpful lads LAV6OU. Very happy with service. M

Received text message early morning from Martin and Billy (Crew Number IMV6) advising of Time Slot. Received further text message later in day advising they will arrive at premises in 30 minutes. On arrival packaging removed and Installation professionally carried out. Short Wash Cycle was demonstrated. Transit Bolts and Instructions handed over. All packaging was taken away and area left tidy. Cannot fault either Martin or Billy with reference to their Work or Attitude. Very Polite and Well Mannered. I am Extremely Satisfied. Thank You.

Crew BDV 28, Mike and Jarrod, fantastic guys, very helpful went the extra mile with my delivery. Hope they do my next delivery, thanks guys you were great

Crew AvV 431 Professional & friendly service, great pre delivery communication Thank you

Great service, text and call before delivering, friendly team, polite and helpful, had two deliveries from the same team in the last couple of months,would highly recommend this team !!!!!

on timeand good manners

Phoned and sent a text early morning advising delivery time. Able to track in real time. Crew LAV70B. were really friendly and helpful despite current coronavirus pandemic. Well done

The crew member was polite and cheerful and the whole service was very efficient . Crew number : HEY 8 Thank you for delivering our coffee machine to make lock down a little more bearable ! ☕️

The lads were very obliging placed my fridge freezer just were we wanted it nothing to much trouble very polite as well.

Excellent service. Received a call before delivery. On time. Thanks Wayne x Jason. Top delivery drivers x polite. Well done and we appreciate your hard work.

Couldn't fault the lads who delivered my appliance Certainly would recommend this company crew number LUV20

Ref. Heyv177 All ok 2 friendly delivery persons. Would recommend Them.

Pete & Sol crew number LDSV228 delivered our new washing machine today. They were very careful in removing the old machine & installed & demonstrated the new washer. They were extremely polite & professional

Arrived in promised time slot, was phoned fifteen minutes before arrival and the old washing machine was removed with the new machine being fitted with quiet efficiency and the packaging removed. My thanks to Dave and Julie for their good work. Crew number COUV36

Quick and courteous service will definitely use again

Domestic and General engaged Expert Logistics to remove my old washing machine and install a new one. While the two delivery people were doing this they caused damaged to the vinyl flooring in the kitchen then claimed that I had done it. I had many interactions with Expert Logistics "Customer Service" department, almost all initiated by me. I found them cheerful, friendly, and useless - they did nothing that I asked for in relation to the incident and never got back to me. The company rejected my claim for damages on the basis of the information provided to them by the delivery people (but would not tell me what this information was). I eventually found out that they had an appeals process, so I sent in a detailed analysis of the situation complete with photographs. On enquiry by me, they confirmed that they received it, but they have never communicated the results of their appeal process.

Wow. I thought this company was supposed to be the best in town. That's why I decide to use their services. Many people had many good things to say about them. But as I have found out they are terrible. They have treated me like **** from the beginning. And I don't know how they stay in business being this rude to the customers. I don't recommend them to anyone. They have very poor service. Rude very rude and untrained.