REVIEWS ABOUT COMPANY

Expert Logistics Reviews

Expert Logistics
2.0
Terrible
from 0 to 10
2 reviews on Trustmeter


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Consumer Complaints and Reviews

6th Dec 2018
Domestic and General engaged Expert Logistics to remove my old washing machine and install a new one. While the two delivery people were doing this they caused damaged to the vinyl flooring in the kitchen then claimed that I had done it. I had many interactions with Expert Logistics "Customer Service" department, almost all initiated by me. I found them cheerful, friendly, and useless - they did nothing that I asked for in relation to the incident and never got back to me. The company rejected my claim for damages on the basis of the information provided to them by the delivery people (but would not tell me what this information was). I eventually found out that they had an appeals process, so I sent in a detailed analysis of the situation complete with photographs. On enquiry by me, they confirmed that they received it, but they have never communicated the results of their appeal process.
15th Jun 2017
Wow. I thought this company was supposed to be the best in town. That's why I decide to use their services. Many people had many good things to say about them. But as I have found out they are terrible. They have treated me like **** from the beginning. And I don't know how they stay in business being this rude to the customers. I don't recommend them to anyone. They have very poor service. Rude very rude and untrained.

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Contact information

Visit website

Write to

[email protected]

Call us on

01270 754 830

We live here

Weston Rd, Crewe CW1 6BF

Country

United Kingdom

Categories

Expert Logistics is ranked 21 out of 23 in the category

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