MERCHANTS TIRE - SILVER SPRING - AUTOMOBILE BLVR AT 7:20 PM ( i KNOW THEY CLOSE AT 8PM ) I GOT IN THE OFFICCE AND NOBODY WAS AT THE OFFICCE, AFTER I WAIT 10 MINUTES I HAD TO GO TO THE BACK AND ASK FOR SOMEBODY ; THE ENCHARGED PERSON WAS IN THE BACK RELAXING WITH SOME OTHERS PEOPLE . HE ASKED ME : WHAT DO YOU WANT ? I TOLD HIM THAT I THINK I'M LOOSING A FRONT TIRE . INMEDIATLY HE TOLD ME , I CAN NOT DO NOTHING TODAY, ALL WHAT HE CAN DO IS SETUP AN APPOINTMENT. REALLY, AT 7;30 ? CAN YOU AT LEAST COME OUT AND SEE WHAT I'M TALKING ABOUT ? CAN YOU AT LEAST SAY ' I'M SORRY WE'RE ALMOST CLOSSING , WOULD YOU LIKE SETUP AN APPOINTMENT FOR TOMORROW ? NO, HE ASKED ME : WHAT DO YOU WANT ? IT SOUND LIKE I WENT THERE TO BOTHER THEIS NOT THE FIRST TIME THAT THIS PEOPLE SHOW TO BE SO ARROGANT. I NEVER GO TO THAT STORE AGAIN. THAT WAS TODAY JUNE 19 . ATTE, GARCIA