REVIEWS ABOUT COMPANY

Ransom Spares Reviews

Ransom Spares
4.0
Poor
from 0 to 10
3 reviews on Trustmeter
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Consumer Complaints and Reviews

26th Sep 2025
Zero complaints procedure, zero email response
All is well UNTIL you have an issue! Purchased a washing machine door seal that failed withing 3 months of fitting - and the problems start. Searched their website for any 'complaints' contact info - zippo. Searched for email address, found 2 - that dont work, searched for email of chief executive (LEE GILBERT), found out he wont provide that. Contacted by email anyway from his details on Companies House - no response to my complaint and refund request. Ransom Spares has zero customer service/complaints process, think before using such a company.
22nd Mar 2024
Outrageous company
Terrible customer service - has no phone number anywhere on website, sent out the completely wrong part and asking a million questions to try and avoid replacing it - stolen my money and are very misleading. AVOID THIS COMPANY.
27th Mar 2017
Fair price, good service
Very satisfied with the service I received from them. They were supportive, considerate and did a great job. I actually expected less but instead, received much more. Thank you.
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Ransom Spares

Spares & accessories for domestic & garden appliances. Authorised supplier of all major brands. Price match promise & next day delivery. Ransom Spares

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Contact information

Visit website

Call us on

08444999111

We live here

Unit 3; BA21 5DL, Yeovil, BA21 5DL

Country

United Kingdom

Categories

Ransom Spares is ranked 13 out of 17 in the category

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