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The Body Shop Reviews

The Body Shop
2.0
Terrible
from 0 to 10
1 review on Trustmeter
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Consumer Complaints and Reviews

12th Apr 2017
#TheBodyShopDontCareAboutCustmers
Massively disappointing experience for using the online store for the first time. Consequently due to your inadequacy to deliver a service that I paid for, I will now have to ship the products to my wife at great expense, instead of in my suitcase. No response from emails I have sent after being told to escalate the matter when I rang this morning, and an offer to refund the delivery charge was both patronising and inadequate. Looks like you have lost a new customer . It seems the level of your service and products in highly overrated. One unhappy customer and I will make sure I tell as many people as I can! #TheBodyShopDontCareAboutCustmers #PoorCustomerService
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The Body Shop

Inspired by Nature and Ethically made. The Body Shop offers over 900 Skincare, make-up, body butter, aromatherapy, haircare and bath and body products.

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0800 0929090

Categories

The Body Shop is ranked 29 out of 41 in the category

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