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TSB Reviews

Name: TSB
Address: Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH
Telephone: 03459 758 758

2.0

Terrible

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1 review on Trustmeter

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Consumer Complaints and Reviews

9th Nov 2018

Sue Beckett

1 review

Very poor service

I can only believe that TSB satnds for Terrible Service Branch at Bury St Edmunds. After waiting nearly 20 minutes in a queue of me at the person at the counter, the smug assistant finally called me forward, when i mentioned how long I had to wait she said " If you don't want to wait bank online" I said this is for my 90 year old Dad and so she said " perhaps he would like to bank online", I then waited a further 5 minutes while she typed the sort code and number in 3 times and then could not workout how much change to give me. At this point in time with so many negative things happening to TSB as a bank you would think that they would do what they could to promote good customer service. I will NEVER go into TSB Bury St Edmunds again as they staff have a couldn't careless attitude.

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Contact information

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Write to

emailscams@tsb.co.uk

Call us on

03459 758 758

We live here

Henry Duncan House, 120 George Street, Edinburgh EH2 4LH, Edinburgh, EH2 4LH

Country

United Kingdom