Shoddy merchandise and non-existent customer service. Contacted them 14 different times and it was like they were all "auto reply" messages! Never gave me an "actual" answer about anything! They are in China and any return has to be sent to China. Oh but wait, they don't "want" you to return the items they want you to "keep" them and “only” give you a 15% refund??? All their merchandise is cheap, smells bad and none of their merchandise is “as described”, plus, the crappy customer service. Stay Away!