Because we live a good ways out of town, I do the majority of my shopping from Sheswish. The merchandise is always sent promptly and I receive an email both confirming the purchase and another to let me know when it has been shipped. If I am dissatisfied with anything I order I know Sheswish stands behind every product, and if I need to return something there is an envelope, postage, and a form to return explaining why I am returning it. Reimbursement is always made promptly. I highly recommend shopping through Sheswish.