Mike

United States

I paid for a pre-order of $80 worth of spring bulbs. I selected Sept to have my bulbs sent because I live in a hot climate and need to put the bulbs in the fridge for 2 months, so I can plant in nov/dec. October came, no bulbs no communication. I emailed and was told they were late and be shipped next week. few weeks later nothing. I ask to cancel my oder. Email ignored. NO REPSPONSE. I sent 3 other emails asking to cancel. I had to buy bulbs in a rush from another shop. They arrived and I put them in the fridge. Nov 7 I get an email letting me know Dutch Grown shipped my late order which I asked to cancel 4 times. They took no responsibility for their delay, took my money, and ignored my communications. They just wanted my money. A company that has no interest in satisfying their customers or doing what they said they would do - Get bulbs to you on time.