Lisa Saul

United States

I am losing $80 on a $175 purchase I made online. They have a restocking fee and you pay return shipping. This business practice is so they can keep their costs low. Translation: This allows them to sell what looks like a good price for a product. BUT, if you want to return it it's FREE money to them. My box is unopened and can be resold. So the money they make off of my return is helping them keep costs low, or are the business managers seeing this as a profit center?I really regret buying from them.