Susie Quin

United Kingdom

Review about Firstdirect
This business should be shut down indefinitely. They left the work area so messed up that I had to hire two different companies to fix it. Refused to give me back any of the money that I paid. Said they would be working on solving the issue but nothing has been done. I have never dealt with a company that is so unprofessional.
Review about Trustpilot
I have just had the most annoying customer service experience there is. The people in this company are just plain unreliable and can’t keep to their word. Of course, they are great at offering apologies but that’s all you get and you have to manage the flaws you complain about till the end. They just offer apologies and do nothing about your complaints.