P- from Stafford, VA

United States

Do yourself a favor and wait in line at Advantage Rental Car when picking up at EZ Rental Car. This process is so poorly managed from a signage perspective. We waited for 20 minutes in line where the signage directed us only to be told we had to pickup at Advantage. We then had to wait another 20 minutes behind 4 more customers. Thanks EZ Rental Car for a great way to start our vacation. NOT!!