Helen Cummings

United Kingdom

. Why did it take thirty minutes for a customer service representative to come to the telephone? I have better things to do with my time. To make matters worse, the agent had a poor attitude. I really expected good things out of this company, but they did not make an effort to make me happy. They lost a good customer...

Not really sure how to describe my experience here. No one was particularly unfriendly or rude, but they certainly weren’t friendly either. The atmosphere of this place was unpleasant. I don’t know. I was incredibly uncomfortable the entire time. Sometimes you can just walk into a place and tell when something isn’t right. I left right away. Don’t trust your money to people you aren’t comfortable with. That advice has never steered me wrong. Trust your gut, go somewhere else.