cala

United States

the worst experience ever, the customer service of booking.com is the most horrible i have experience in my 10 year on hotel reservation, the lady yoyzlen was very rude and she even hang up the phone. contacted the office of the hotel and Mr. VIncent was very rude and there was not attempt on his end to even try to help me. booking and avanti really lie to customers don' t even try going there