Barry Shapiro

United States

Went into my local Home Depot with a coupon to purchase a chipper. The store did not carry the chipper but said I could order it online and have it shipped to the local store-BUT I would not be able to use the coupon. I pointed out the absurdity of the store not carrying the item but I could use the coupon while I could purchase the item on line but not use the coupon. I explained that this is a Catch22 but the normal response was "Sorry." This is the way to dissatisfy a customer. Congrats to Home Depot