Madhu Prasad Tiruvuru

United Kingdom

I bought a 1 year old Jaguar XF from Grange Jaguar Welwyn. On my first long drive within a week, the in car indicator showed tyre pressure low and as I was driving along the motorway quickly came down and I had a flat and damaged tyre. I had to come off the motorway and call Jaguar rescue. I had to be towed 65 miles to my home and spend about half a day the next day locating a tyre and repair shop where I could buy and get a new tyre fitted. I wrote to the dealership asking why the air pressure filled was low and why the tyre warning system gave me so little time and why for such a new car the tyre had deteriorated so much. I received no response. Not even an acknowledgement.