Melody Rosenberg

United States

PUBLICpublished review 4/29/17 I REALLY LOVE this company. We have had multiple lines of service with T-Mobile for many years now NO CONTRACT!!! We stay with them because their customer service is great, their prices are VERY COMPETITIVE and their customer service is based in the US which creates jobs HERE. Over the years I have had service with many different companies including Verizon and Cingular. The quality of signal received with T-Mobile is very comparable to the other companies with better customer service and better pricing. I also resent having to sign a contract with anyone. I figure if they want my business they will EARN it month after month and NOT lock it in with a contract. When I recently moved, my cell signal wasn't as strong as it had been previously from my home. I contacted T-Mobile and they sent me signal boosters to use at my home to correct the problem. I checked and these devices are usually expensive, however, T-Mobile loaned them to me immediately at no cost to me. THATS MY PHONE COMPANY! My son is extremely hard on his phone and is forever having to activate or change something. He just calls them up and they walk him through whatever he needs with tremendous patience. They really have to work hard for that one! There are so many commercials and advertisements about phone service, it is very hard to know who to believe. I wanted to share my families experience. We have been with T-Mobile for more than 8 years now and they just keep getting better. Thank you T-Mobile. Melody R.