Rose

United States

I had a bundle service with ATT which was due/paid a month in advance. Last payment was on 7-13-16 and cancelled services on July 30, 2016 after four years with ATT. I was expecting a credit for 17 days of unused service but instead I got a bill for $35.85, because one on the services was DUE to expire August 11, 2016. Spoke with Sam and explained that I was not responsible for services after July 30th and was expecting a credit, he asked me to call back in a day or two. Sam did verify that ATT had received the equipment and would not be charged for it (I emailed ATT a copy of the receipt from UPS). Still receiving calls/letters from Prince Parker and Diversified Consultants, Inc. collection agency stating that I owe $208.51, which includes $172.66 for equipment which they claim was not returned. I don’t appreciate ATT retaliating against me for cancelling my services and trying to ruin my credit. Beware when you switch your services to/from ATT.