REVIEWS ABOUT COMPANY

Best Buy Reviews

Name: Best Buy
Address: Richfield, Minnesota
Telephone: 1-888-237-8289

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Consumer Complaints and Reviews

15th Jun 2017

Carl Borofsky

1 review

Best Buy website left me hanging for fathers day!

Very dissatisfied - Ordered online for a home delivery as store pickup was not available. The day before delivery I received a confirmation email confirming my home delivery and then a couple hours later, received an automated phone call confirming the delivery time. Later on that evening I receive a call from an actual person stating there is an issue with my order and it will be rescheduled for delivery two weeks from now. This is UNACCEPTABLE!!! - My order was for a Father's day gift and I would have received it in plenty of time but now, NOW THEY HAVE RUINED FATHER"S DAY..... I just don't understand that with all the technology these days, why their warehouse or supply centers isn't linked to their web site????

8th Jun 2017

Gregory Lieto

1 review

HP = "Horrendous Product", Don't buy laptops

In the past thirty days I have had to return my HP laptop 3 times for hard drive failure. I have put in approx 40 hours setting up each PC and running back and forth to BestBuy. The geeks squad was no help. The manager (Amber W) would not let me upgrade to a SSD because they sold me my HP at a price below their cost. I felt no support by the staff, only said I would return the product if I were you. I bought this product at a brick and mortar facility because I thought it would provide better service, I got nothing in this regard, I paid higher price than Amazon for this reason. I bought HP because of its name but apparently HP = "Horrendous Product". I am totally disgusted with both Best Buy and HP and will not visit neither again and will cancel my BestBuy card