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Crystal Face Reviews

6.0

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2 reviews on Trustmeter

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Consumer Complaints and Reviews

20th Jul 2020

Carole Allan

1 review

DO NOT ORDER FROM THIS COMPANY!!

I ordered a crystal almost a month ago - still no shipping confirmation and they are IMPOSSIBLE to contact despite there being a phone number published on their website. They don't answer the phone and don't get back to you even when you leave a voicemail. I have sent 2 emails enquiring when I am likely to receive my crystal (if ever). Since it was a gift and the occasion has now passed (I had to buy an alternative gift obviously) I really don't want the crystal now - but since the company offers no communication whatsoever, requesting a refund seems like an unlikely option. BE WARNED - GIVE THIS COMPANY A WIDE BERTH!!

10th Apr 2017

Tom Birch

1 review

Super quality products

Many quality products. Fast delivery

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Crystal Face

Bespoke Gifts & Awards with FREE DELIVERY and Top rated one to one customer service. Create your own masterpiece with a personalised 3D crystal photo. Velvet lined gift box with every crystal.

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Contact information

Visit website

Write to

info@crystalface.co.uk

Call us on

0117 403 8434

We live here

1st Floor The Galleries Shopping Centre Bristol BS1 3XD, Bristol, BS1 3XD

Country

United Kingdom