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The Cambridge Hotel Reviews

The Cambridge Hotel
2.0
Terrible
from 0 to 10
1 review on Trustmeter


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Consumer Complaints and Reviews

21st Jun 2017
I had bought a hotel room with car parking whilst I was on holiday. I couldn't check reviews on this Cambridge Hotel, as I had taken a " mystery package) I guess it's not sensible to do that, as later, when I arrived home & could check reviews, it became apparent that this hotel has a reputation for being careless with the cars , in their care! I arrived to pick up my car, after telephoning the hotel to let them know that I was on my way. I was handed my car keys , however, when I found my car it was totally blocked in! So back again to reception, to get them to move the car infront. Whilst waiting in the very hot sun, I wanted to load my luggage- unfortunately the cars were parked so closely, that I couldn't load. That led me to check around my car once I could see it properly....unfortunately I discovered that my car had been damaged! My offside corner of the bumper had been scuffed & the blue paint chips were in the bodywork of my car. I wanted to see the Manager, but he was unavailable ( on holiday) Eventually a man appeared & spat on his hand to wipe off the marks( which he couldn't) He said " there you are darling, it's not THAT serious serious!" I was affronted & told him not to patronise me! He said I was a troublemaker & that I should leave. I told him that I would make a poor report on his car care service! This hotel doesn't seem to care about the cars in their car, as after further research, I have discovered that this problem has been reviewed on many times! So, if you value your car , don't leave it with the Cambridge Hotel at Gatwick

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The Cambridge Hotel

Cambridge Hotel Gatwick Provide services in Hotel and Car Parking Gatwick, Hotel and Car Parking at Gatwick Airport, Gatwick Hotels with Parking,Hotel & Parking Gatwick, Cambridge Hotel.

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Contact information

Visit website

Write to

[email protected]

Call us on

01293 783 990

We live here

Cambridge Hotel Gatwick, 19 Bonehurst Road Horley, Surrey, Gatwick, RH6 8PP, Gatwick, RH6 8PP

Country

United Kingdom

Categories

The Cambridge Hotel is ranked 131 out of 135 in the category

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