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Indochino Reviews

Indochino
4.0
Poor
from 0 to 10
3 reviews on Trustmeter


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Consumer Complaints and Reviews

7th Jun 2019
What else can I say when your efficiency says it all. You are just great. I can say it again, you are great.
11th Sep 2018
Purchased two suits during their special sale - both suits arrived after a month. The packaging was great, and that was the end of the positive. The fit was okay, nothing spectacular, but the quality was so bad. The wool fabric are thin and seem overly soft (not in a good way), there seems to be zero heft to the suit. After a few days of wearing them, one of the them already started to fall apart at the seams. Almost $1000 spent and wasted. Never again.
2nd May 2017
I ordered a suit form Indochino just to try out this "custom" suit for such a great price. Bottom line you get what you pay for. The initial measurements ( that were taken by a indochino employee) were really really off. When I got the suit back from the initial fitting it was probably 3 sizes too big; it was a tent. Aside for that my customization were incorrect and the order was messed up. I went back to get the suit adjusted and new measurements were taken. I got the suit back and it still was off. The waist and jacket was too big, the pant legs were still baggy, the jacket was shortened and each side of the jacket were different lengths. Indochino refused to make any more corrections because they only alter once. The tailoring that they do is also very sloppy. For the price that I paid and for the product i received, (which by the way is bad quality) i could have went to any store picked up a generic sized suit and got it tailored and still would have paid less. Either way they have bad quality and policy and they don't care about the end product. Terrible service. Never buy from them.

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Indochino

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Contact information

Visit website

Write to

[email protected]

Call us on

1 (855) 334-0788

We live here

#300 – 720 Robson Street, Vancouver, BC V6Z 1A1, Canada, Vancouver, BC V6Z 1A1

Country

Canada

Categories

Indochino is ranked 52 out of 70 in the category

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