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Mattress Firm Reviews

Mattress Firm
6.0
Average
from 0 to 10
2 reviews on Trustmeter
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Consumer Complaints and Reviews

20th Apr 2017
Warranty not honored due to bed sinking all the way in.
I've purchase a Matress from matress firm An I've went with the bed that was soft. It cost me $1200 dollars which supposed to be the best quality matress. I've went threw 2 beds in the last 2 years from it bottoming Out an sinks all the way in like the springs fell over in the inside or something. I've paid for the self kit and the inspector to come out to the house. An he even said the bed was damaged. But the warranty department still denied my claim. I've had the worst experience with a matress in my life I was better of getting a $100 dollar matress. Very disappointed an wasted so much money on a matress that won't even hold up for a year. Never will buy at mattress firm again .i will continue to write bad reviews because of the lack of customer service I've had with matress firm.
19th Apr 2017
Very Helpfull
I was in the Richland store this past weekend looking for two sets of mattresses for guest rooms. I was helped by salesman Joe Vargas and he was very helpful in directing me to the right type of mattress for my needs. I appreciate that he took time to ask what my needs were.
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Mattress Firm

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Contact information

Visit website

Write to

customerservice@mattressfirm.com

Call us on

+18773482576

Country

United States

Categories

Mattress Firm is ranked 8 out of 19 in the category

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