1. It is unfortunate that because of the attitude of the employees, customers stop going to places like Romatix San Fernando. 2. The movie theaters open from 11-3, 3:30-7:30, and 8:00-12:00 midnight. It is becoming common that in the afternoon they open at 3:45, 15 minutes later, but they charge us customers for 4 hours, when in reality we only receive three hours and 30 minutes. They also kick us out of the movie theater 15 minutes early, in total it is 30 minutes that they charge us, but they do not give us the correct service. We are paying for 4 hours and they have to give us 4 hours. 3. The manager is like he is tired of working there, or something is wrong because he is never in a good mood. 4. Now I will give details of the worst thing there is in Romantix San Fernando and it is the security employee. 5. That man is rude, conceited, and very selective when it comes to treating people rudely. How is it possible that white couples with blue and green eyes, he doesn't pay attention to them, however, he follows Latino/Hispanic people like him around the store in a very obvious way and he makes Latinos feel very uncomfortable, and he takes on responsibilities that don't belong to him, which belong to those who are at the front desk. 6. At Romantix San Fernando the parking is free for everyone. The security guard started talking badly to me, and making rude signs and telling me to move to another place that I had chosen his parking spot. But I see that where I parked it doesn't say that it is an exclusive parking lot for the security employee. 7. The service at Romantix San Fernando is terrible.

The staff knows me, not sure if that's a good thing or not, or what that says about me... I know they have multiple locations, only been to a few. Staff is very friendly, knowledgeable, and has new stuff all the time. People who've had bad experiences here probably have bad experiences everywhere or have unreasonable expectations.

I've been to the store, I'd say maybe 5 times and the first time I was there was the best. But, my other visits were completely terrible. First they let individuals try on the clothing that some other individual might come along and purchase and that in itself is digusting. Aside from that, lingerie is poorly made. Very cheap polyester material that rips by just trying to put it on. I've bought three different "outfits" and each one has either a tear in it or the elastic has been stretched out to oblivion to where nothing is snug. Highly, highly dissatisfied and will no longer be shopping here for any reason. Worst adult store I've been to in my entire adult life. Romantix is HORRIBLE! and I do not recommend shopping here. You're money is better spent somewhere else. Something of high quality that makes you feel like the goddess you are.