We ordered a coloring book of BTS the band for my daughter's 13th birthday. We're in isolation. She can't see friends for her birthday. She was looking forward to the BTS merchandise, and what do we get? A "Trucks" coloring book. Trucks? How is that a substitute for a book about a band? We received no notice there would be a substitution: I assume that's because I would have cancelled the order. Instead, they robbed me of $10.00, sent me a useless coloring book, and disappointed a 13 year old birthday girl. In my opinion, "Pros" would have behaved as professionals. If they didn't have what I ordered on hand, they would have let me know and cancelled the order themselves.