I’m gratified when companies take customer service seriously. Please feel free to share the important fact that my experience with A-1 was not particularly extraordinary’and that is the whole point! Things happened the way they were supposed to happen, no muss, no fuss. A friendly driver and courteous pick up folks. Picked up right on schedule. The ability to track my car was great because I could ‘guesstimate’ when it might arrive and plan accordingly. Now then, you should also know that I chose A-1 because of E-Bay. Never underestimate the power of positive feedback. I did not purchase the service through E-Bay, but I darn sure checked out your feedbacks! And they were very good. In addition, your web site is very user friendly and made my reservations a breeze. Plus, my car arrived in perfect condition. You and your entire staff are to be commended for making my experience routine. That’s the goal! Thanks again everybody.