I can’t sit on my duff and allow this company to do to someone else what this firm did to me. The last time I contacted them, I was placed on hold for over seventy-five minutes, and I heard laughing in the background, which I’m pretty sure they’re laughing at me. When I was finally able to talk to someone, she constantly gave me the run-around and had a nasty temperament. She could have at least to pretend to care about what I had to say, because it is her job after all.