I have called and emailed the company several times regarding a fraudulent card they had sold me. It had already been used in Hawaii, which I did not go to. It was for Panda Express and they told me Panda was responsible. It didn't make sense , it was giftcard mall who sold me the ecard, which had never left my office. They would not reimburse me so I am out $25, and also had to pay for the food at Panda Express since it didn't work there. I am really angered and feel so ripped off by this company . Don't buy cards from them , there is either a glitche in their online system or they are purposely selling gift cards that are already used. There is probably in house theft, but they don't want to reimburse the customers who have been ripped off.