13th May 2017
Review about Just Eat
Abysmal is putting it nicely!!! Ordered two box meals and some extra's tottaling to £30 my meal and the extra's arrived but my partners meal didn't, so he didn't eat anything. After several phone calls and finally speaking to managers, all they could offer was measly refund for that one missing meal. And to top it off the manager Rebecca was extremely rude on the phone, saying we should of gone and get ourselves. wished I would of now. Just eat is appalling at customer service. I know all about customer service and what exactly should of been done as I am a manager in a restaurant myself! If I would of done that as a manger I would of lost my job, and rightly so. How this lady is a 'manager' is beyond me. I have never been so disgusted at the way this has been handled So much inconvenience, for something that should be a relaxing experience of not having anything to worry about! Expect to lose a lot of custom from my local area!