Step 1 Click "Start," then click the "Devices and Printers" folder. Step 2 Right-click the icon for your Hewlett-Packard printer. It may be labeled with HP or Hewlett-Packard as part of the device name. If it does not, you may have to click the printers in the window without manufacturer names to see the details of each. At the bottom of the window, next to "Manufacturer" it says "HP" or "Hewlett-Packard." Click the "See What's Printing" option. Step 3 Click the "Printer" menu in the window that opens and uncheck "Use Printer Offline." Any items in the print queue for your HP printer will print.