The customer service representative that I spoke to was very rude to me, and I don’t know why. I am always courteous to the people that are trying to help me out. Maybe they were just having a bad, but that doesn’t matter. You can’t have employees taking out their frustrations on others just because they’re having a bad day. I will call and speak to a manager about this employees attitude. This can really make people not want to do business with your company.