Ordered from Amazon UK. This company doesn't offer trackable shipping and the item did not come for a month. I contacted them and they agreed to a reship. After almost 40 days after my order, I got a letter from the customs and they wanted me to pay a fee. As the UK is still committed to the EU's trade deal, and I live in an EU-country, I am not supposed to pay any additional costs. They refused to pay this and they refused to be of any help. If you order from this company, you better hope everything goes well, because if it doesn't, they will not help you.