I have ordered form Living Chic many times and never had a problem, service is exactly as described. The items are sometimes delivered before they are due or you get an email a day early then the item comes on the day expected anyway.. but overall very good. Cost wise, you can sometimes find items cheaper elsewhere but not often. The only downsides are that some of the items don't count towards the £20 free delivery and also once you place an order you can't add to it.