James Osborne

Singapore

I order several times a week. And at least once a fortnight it FAILS! They have support staff but they never FIX the problem and they can not take an order. It is the MOST dysfunctional service I have EVER dealt with. Each time they say try ordering with MENULOG INSTEAD. Well I can't read the print on Menulog app as it's too small. But why should I? I expect EATNOW to WORK! My complaints date back a few years and over more than 8 different pc's or android phones, tablets etc. One day it works and the next day it just doesn't work. Their solution each time is " We will help you make your computer work with our system.My response is NO you make EatNow work with ordinary consumers operating systems, don't expect customers