Ant Giliker

Spain

Quite possibly the worst company I've dealt with in my 35 years working life.......they offered a date for delivery...so I duly picked my date.5th of May.....free delivery by the way.....it does state the cant guarantee the delivery day......so I picked a date that would give me a couple of day's grace on the job I was on.........so fully a week later on the 12th of May phone call from a driver......ive got your stuff here........no good to me idiot .....job was complete 4 days earlier where I had to source the materials elsewhere.......had tried to cancel the order on the 7th of may.......no response from gravel master.....the minute I told the driver to go away ........oh ....surprise.....sorry your not happy sir ...but if you return the items we will charge you 50 quid a pallet to return the ....there for I was forced to buy the stuff I no longer needed....and pay for a re delivery......so not only did I have to pay delivery on stuff I no longer needed .. to avoid a 100 pound restocking charge .....am now left with stuff i dont need or want.......Gravel Master are the absolute Pitts....please please please do not buy from these people.......they will no doubt blame the covid situation for them not responding to emails the previous week .....but amazing that when I was returning the goods i got 5 emails in two hours explaining the charges......AVOID THIS COMPANY AT ALL COSTS.