martin gould

United States

I can only echo so many of the other one star reviews on here, this company has no shame, no standards and no scruples. I ordered 5 bags of topsoil to be delivered on 18th August. They delivered 4 bags on 17th August and they had no idea where the 5th bag was. I ended up making do with the 4 bags as i had to get it down due to fit the programme of the other works in my garden which were booked in. On the 29th they contacted me to say the 5th bag was now ready for delivery (even though i emailed them on the 17th to inform them that i no longer required the 5th bag) Since then i have been in endless discussions trying to recover a £50 "restocking charge" for a product they never even delivered