John Connaire

United States

Product was as described but after that all down hill, customer service does not exist, missed delivery dates on both occasions. No communication to explain why. No one answers the phone when you ring customer service , I waited 40 minutes being told how important my call was but no one picked up. Rang sales, funnily they do answer, if you are lucky you will get someone who will chase your order, if you are unlucky and Abbey answers you will be put back on hold waiting for non existent customer services. My first tonne bag was delivered a day late, my second delivery was two days late even though i was told it was on the wagon and would be delivered a day late.