Amanda Eagle

United States

Your review I booked a transfer with Taxicode for what was going to be my “dream vacation”. I booked and fully paid in advance Approx. 90 days in advance. This was going to be my first vacation abroad and I was really excited and wanted everything in order and to run smoothly. However, as the day neared, the Covid-19 epidemic ruined my plans and my flight was cancelled. I contacted taxicode (STILL 60 days Before my scheduled transfer) with this extremely unprecedented situation to request a full refund ... and was repeatedly referred to section 7 of their policy indicating I was only entitled to 55%. To be CLEAR... This company provided No service AT ALL and was notified 60 days in advance of my transfer that it was no longer needed DUE to a GLOBAL pandemic (flight canceled/countrywide travel ban). This company used a standard policy in an extraordinary time. They are true leeches during a global pandemic. Shame on them!!☹️