Roy Cassim

Australia

I ordered a pair of runners. I received a rather dodgy confirmation email from a Hotmail address : 'Thanks for your attention here www.repm2014.com . Your order did go through and we also have submitted the info to the factory and shipping company. I am preparing the tracking number for you now. Pls keep your eye on our mail box for I will email the number with the link soon and the shipping time is about 7-15 days. Pls remind me if you have not got the tracking number or there is any order issues. I am sorry I may forget during this crazy season to give you the shipping info in time. Thanks for your time.' When they arrived they were the wrong ones and the wrong size. I messaged them both on their site and using the hotmail account - no replies. So, stuck with the shoes and no refund/ exchange (the shoes they sent me were even cheaper than the ones I ordered).