Bobbie

United States

We booked a car and paid a deposit to pick us up from Venice airport at 10:30AM. We arrived and cleared customs by 8:15AM. Called the driver to ask that he pick us up earlier but said it was not possible, we would have to wait until 10:30AM. We found a taxi service at the airport to take us to the cruise terminal. Get Transfer would not refund our deposit even though driver was given enough notice (1 1/2 hours) to book another pickup. So happy I did not pay in full up front.