Harry Hawk

United Kingdom

Review about Gravel Master
First, it does not work as another reviewer suggested. I contacted pallet network and there was nothing to track, because Gravelmaster had not delivered! We ordered a bag of stones several weeks ago. Got a delivery date, when nothing arrived. Got a new date, and same thing happen. And so it go on and on. No reply to several emails. Nobody answer the phone. After many tries we had a email saying within 5 days, which also was a lie! We wrote a polite letter giving them time to react before we reported them to trading standards, coronavirus business complaint, police etc. But still silence. They delete bad reviews on Trust pilot , and seem to have got a lot of fake good invited reviews lately. With all who are in same situation as us, it is quite clear they get someone to write the good ones. I believe it is a scam company, and people should use social media to warn people. We will now do what we have to, to get our money back
Review about Gravel Master
Take note of the good reviews in trust pilot. They are clearly fake, probably written from staff, or friends. Most are invited. To make it looks real, they now have some invited ones complaining a little. But common for them are that they have had some sort of contact, or partly deliveries. How can some say the communication are very good when there only are automated emails, and nobody answer the phone?? It is a scam company, which I am in the progress to report every place possible. I advice others to do the same
Review about Gravel Master
An update from previous review. After having placed the order in May, and delivery dates being pushed further and further, we finally got our money back. That's after more than a month and after the bank got involved. I really hope this business get stopped. I have reported them several places, also to Doncaster trading standards. On twitter : @DoncasterTSS