Alena R

Canada

I found just fashion now via Instagram. I placed an order needing a dress for a wedding in a hurry. There was free shipping or 2-5 days express was $60! I really needed the clothes so I paid. I waited over a week for my order to even process. The clothes are so cheap, sizes so off (although measurements were provided online) and customer service takes a long time. It says items need to be requested to be returned so I placed the request, page made an error and now it won't let me submit. You need to return within 15 days or no refund. Well paying $60 shipping express it still took 15 days soooo I'm hoping it was will be the day my return is postmarked. It also says original packaging or no returns WELL the bags each item came in has barcodes that don't match the receipt so I am not sure how to do this. TERRIBLE EXPERIENCE!! Save yourself time money and disappointment DONT DO IT!