Robert Seith

United Kingdom

Review about UGOAGOGO
Bought a smart watch which I couldn't even start as the side port was jammed. Got patronising emails from the company which were of no help. In spite of deficient product - supposed to be 91% discount but looked the cheapest rubbish- they would not provide returns label and had to be chivied to give returns refund. Poor product and poor service. Would never buy anything from them again.
Reply from UGOAGOGO
Hi, I have looked at the email trail of your case. We sent you ONE email which advised how to charge the item. You then replied stating you couldn't open it and we then advised how to return the item. The reply was not at all patronising. **The item was received back and the port opened fine** Thank you.