Hmb

United States

I have attempted to make contact via email and phone without answer or response. The phone rings and rings and the emails are not being answered. This is concerning given the company advertises 24/7 e-mail support and average 60 second response times on there phone line. I am concerned as I’ve foolishly paid for the car hire and refundable excess fee and am unable to now contact the company. Having read other reviews I am not convinced the car will arrive and I wish to cancel the order. Such poor customer service is preventing me being able to do this. I have raised as a scam company with my bank although as I foolishly made the bank transfer I’m not convinced this will be successful. Avoid at all costs - terrible.