Peter Oneill

United Kingdom

I work online myself, so I better understand online services than most people. You don’t see the customer, can’t smile at him or look sympathetic. That doesn’t give online services the right, though, to mistreat people. It’s how they get paid. Lose customers, don’t get paid. Sorry, fellows, but I’m going elsewhere.

Their prices keep increasing! Items I ordered two years ago have gone up in price ten per cent or more since then. Their "sales" aren't that great either, especially when you add in shipping and handling and taxes.