Paul Boswell

United States

Sykes- Very Bad Experience Sykes- Very Bad Experience The Old Stables, Tarleton, West Lancs We have stayed with Sykes for decades. However an owner on a recent holiday has claimed incorrectly for damage to towels and sheets. At the most, all that was required was to wash them, which I would assume was normal in between hires. Sykes will not accept any explanation on my part but simply believed the owner and charged a ridiculous £89 to my card. Basically the owners have replenished their stocks at our expense. Never have I seen this behaviour before and as a result Sykes have lost a loyal customer. They refused to listen and said any complaint would have to be taken up by a third party. So here we are and as per Sykes request this review will appear on other much frequented social media.